Privacy Policy

1. General Provisions

This Privacy Policy sets out the procedure for processing and protecting the personal data of users of the website of the real estate agency “Sipwall Estate”.

Personal data is processed in accordance with the legislation of the Republic of Türkiye, in particular Law No. 6698 on the Protection of Personal Data (“KVKK”).

For visitors from the European Union / European Economic Area, personal data is also processed in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) where applicable.

By using the website, the user consents to this Policy.

2. Data Controller

The data controller (veri sorumlusu) of your personal data (hereinafter the “Company”) is:

SIPWALL GAYRİMENKUL DANIŞMANLIK TEKSTİL TURİZM TİCARET İTHALAT VE İHRACAT LİMİTED ŞİRKETİ
Address: Oba Mah. 225 Sk. Summer Park Sitesi B Blok No: 8B İç Kapı No: 20, Alanya / Antalya, Türkiye
MERSİS No.: 0770125112200001
Trade Registry: Alanya Trade Registry, Registration No. 30951
Tax office / Tax No. (VKN): Alanya / 7701251122
E-mail: mail@sipwall.estate
Phone: +90 551 507 90 67

3. Personal Data Processed

The Company may process the following personal data:

full name
telephone number
email address
information provided in the website forms
IP address
browser and device data
cookies
history of enquiries

4. Purposes of Processing

Personal data is processed for the purposes of:

handling requests and enquiries
providing real estate consultations
selecting real estate properties
concluding and performing sale and rental contracts
communicating with the user
improving the quality of the website and service
sending marketing communications (subject to consent)
complying with legal obligations

5. Legal Grounds for Processing

Personal data is processed on the following legal grounds under Article 5 KVKK (and, where applicable, Article 6 GDPR):

the consent of the data subject
the necessity to conclude or perform a contract
compliance with the Company’s legal obligations
the Company’s legitimate interests, provided they do not override the fundamental rights and freedoms of the data subject

6. Transfer of Personal Data

Personal data may be transferred, solely within the stated purposes, to:

CRM systems (for example, amoCRM)
messaging services (WhatsApp, Telegram)
web analytics service (Yandex.Metrica)
partners and contractors (developers, real estate agencies, service providers)
banks and financial institutions
competent public authorities of the Republic of Türkiye (within the limits of the law)

As some of these providers operate servers outside Türkiye, transfers abroad are carried out in accordance with Article 9 KVKK and, where applicable, Chapter V GDPR.

7. Storage and Protection of Data

Personal data is stored for no longer than is necessary for the purposes of processing or than required by law, after which it is erased, destroyed or anonymised.

The Company takes the necessary technical and organisational measures to protect data against:

loss
unauthorised access
alteration
unlawful disclosure

8. User Rights

Under Article 11 KVKK, the user has the right:

to learn whether their personal data is being processed;
to request information about the processing if their personal data has been processed;
to learn the purpose of the processing and whether the data is used in accordance with that purpose;
to know the third parties in Türkiye or abroad to whom their personal data is transferred;
to request rectification of personal data that is incomplete or inaccurate;
to request erasure or destruction of their personal data under the conditions set out in Article 7 of the KVKK;
to request that rectification, erasure or destruction be notified to the third parties to whom the data has been transferred;
to object to a result to their detriment arising from the analysis of the processed data exclusively by automated systems;
to claim compensation for damage suffered as a result of unlawful processing of their personal data.

Requests concerning these rights may be sent to mail@sipwall.estate or in writing to the controller’s address above. Requests are handled free of charge as soon as possible and within thirty days at the latest (Article 13 KVKK). If the application is rejected, the answer is found insufficient or no answer is given in time, the data subject may lodge a complaint with the Turkish Personal Data Protection Board (Kişisel Verileri Koruma Kurulu) under Article 14 KVKK. The data subject may withdraw consent at any time.

Where the GDPR applies, data subjects in the EU/EEA also have the right of access to their personal data, the right to rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object, the right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal) and the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement.

9. Use of Cookies

The website uses cookies and the Yandex.Metrica web analytics service to ensure its proper functioning and to analyse user behaviour.

The user may disable cookies in the browser settings.

10. Changes to the Policy

The Company is entitled to amend this Policy.

The current version is always published on the website.

09.10.2026